Thursday, March 18, 2010

How NOT to dismiss someone

If you’re a moral coward and you have been advised to dismiss some people, this is how you will do it:

  • start a rumour that some people are to lose their jobs and refuse to confirm or deny it
  • when the time comes, send them an email
  • tell everyone who’s left that they MIGHT be next if they don’t behave

What’s the right way to do it? Be a man and interview everyone, the exit interview, to find out what they know and think about everything and to explain to them the why and wherefore of their dismissal. The exit interview is also a chance to offer help if they need it or ask for it.

Duncan Williamson