Saturday, August 24, 2013
Chickenomics II
Monday, June 17, 2013
Spreadsheet: Bangkok Taxi Fares
Thursday, June 6, 2013
Building Site Latest ... we are here!
Tuesday, June 4, 2013
Excel Training in Bangkok
I will be leading a two day seminar on Spreadsheet and Financial Modelling on 4th and 5th July 2013.
Wednesday, April 24, 2013
Excel Posts you Need to Read
Here are the links:
Saturday, March 16, 2013
Subscribe to The Times .., hahahaha!
Subscribe to The Times ... hahahaha!
This post contains the text of s summary of my run in with The Times subscription and customer services departments.
Dear Sirs,
Please read this message and do something about it this time.
I posted this on your Facebook page just now as you have been impossible to deal with. Since you have taken money from me under false pretences, you have made this a serious matter now, not just an inconvenience.
"In The Times tomorrow ... how would I know? Try subscribing online and this is what you get. Sign up and complete the direct debit details. Finished? No, they will write and say your email is not registered on their system. They advise you to call them or try again. I wrote and said I am abroad for several weeks so cannot call ... why not call me on +... ... Ignored. I tried to sign up again this time as I typed my email address it said, are you XXX, in that case we'll fill in your details for you and they did. Was I now a happy subscriber? NO! They wrote and said my attempt to subscribe had failed and they had looked through their entire database and my email address is not registered. Call them or try again they repeated. In the end I subscribed for a month on the iPhone from the Apple Store. Happy now? NO! the App keeps crashing and yesterday after a crash, a deletion and reinstallation I am now "enjoying" a 30 day free trial ... I am getting no service for my money. Anything else? YES! I found out yesterday that they have taken money out of my bank account via the direct debit that couldn't possibly exist in their database. Is that the end then? NO! I wrote to them yesterday and asked for action. They ignored me. I wrote again and suggested that since I have received no services for my money AND they are seemingly misleading me, they might be guilty of fraud or theft. So that worried them then? Not a bit of it. I have heard nothing. So, this message comes with the clear warning that The Times has the worst customer service people I have ever come across: no exaggeration. This comment will probably be deleted but I will put it here and there and on my blog so that it can be seen for eternity!"
DW
I Don't Believe it!
I am wstching Swansea v Arsenal and decided i would scan that QR device. As i picked up my iPhone to do the deed the QR code disappeared. I kid you not. That is what happened and it has not returned.
Sod's Law!
DW
Friday, March 15, 2013
Subscribe to The Times .., hahahaha!
Subscribe to The Times ... hahahaha!
This post contains the text of s summary of my run in with The Times subscription and customer services departments.
Dear Sirs,
Please read this message and do something about it this time.
I posted this on your Facebook page just now as you have been impossible to deal with. Since you have taken money from me under false pretences, you have made this a serious matter now, not just an inconvenience.
"In The Times tomorrow ... how would I know? Try subscribing online and this is what you get. Sign up and complete the direct debit details. Finished? No, they will write and say your email is not registered on their system. They advise you to call them or try again. I wrote and said I am abroad for several weeks so cannot call ... why not call me on +... ... Ignored. I tried to sign up again this time as I typed my email address it said, are you XXX, in that case we'll fill in your details for you and they did. Was I now a happy subscriber? NO! They wrote and said my attempt to subscribe had failed and they had looked through their entire database and my email address is not registered. Call them or try again they repeated. In the end I subscribed for a month on the iPhone from the Apple Store. Happy now? NO! the App keeps crashing and yesterday after a crash, a deletion and reinstallation I am now "enjoying" a 30 day free trial ... I am getting no service for my money. Anything else? YES! I found out yesterday that they have taken money out of my bank account via the direct debit that couldn't possibly exist in their database. Is that the end then? NO! I wrote to them yesterday and asked for action. They ignored me. I wrote again and suggested that since I have received no services for my money AND they are seemingly misleading me, they might be guilty of fraud or theft. So that worried them then? Not a bit of it. I have heard nothing. So, this message comes with the clear warning that The Times has the worst customer service people I have ever come across: no exaggeration. This comment will probably be deleted but I will put it here and there and on my blog so that it can be seen for eternity!"
DW
Friday, February 22, 2013
Read that Graph Carefully II
Three years ago I wrote a short piece on how the FT had misrepresented the ratings of President Obama by using an inappropriate vertical scale on a graph it was showing.
My simple suggestion was to elongate the vertical scale and reinterpret the graph.
I just reviewed that posting and feel I ought to have suggested that we calculate rates of change values for the ratings rather than just change the chart. That will give us a complete picture.
Here’s the original graph:
Here is my table of data: assumed values from the chart then calculated values of the rates of change. Finally my own graph showing both sets of numbers: look at the impact of the rates of change values!
Year | Month | Change % | Rate of |
2009 | Feb | 66% | |
2009 | Mar | 63% | -4.55% |
2009 | Apr | 61% | -3.17% |
2009 | May | 64% | 4.92% |
2009 | Jun | 64% | -0.78% |
2009 | Jul | 60% | -5.51% |
2009 | Aug | 55% | -8.33% |
2009 | Sep | 52% | -5.45% |
2009 | Oct | 52% | 0.00% |
2009 | Nov | 52% | 0.00% |
2009 | Dec | 50% | -3.85% |
2010 | Jan | 51% | 2.00% |
Sorry the example is so old but it’s a good one because the rates of change are at such apparent odds with the way the chart was originally presented.
Duncan Williamson
Bully the Small Ones
A few years ago I got involved in a story concerning a butcher from Liverpool, his tax accountant and the Inland revenue. It was a fascinating story for me as the IR was using Benford’s Law to try to tell the butcher he must have been cheating on his taxes.
That’s fine as far as it goes and I was sufficiently interested to talk to the tax accountant who provided me with the butcher’s bookkeeping information and some of the correspondence from the IR.
The crucial thing was that the IR were using Benford’s Law completely wrongly: they were starting from the right digit (pence) and moving to the left, tens of pence, pounds, tens of pounds and so on. The truth is that they should have started with the leftmost digit whatever that was as it could have been millions of pounds, hundreds of pounds or who knows what.
A lot of correspondence went backwards and forwards including some from a woman who claimed that my approach to Benford’s Law was wrong … I think she was from the IR and trying to defend her friends.
I am happy to say that as a result of my intervention the IR backed down, they stopped harassing the butcher and life returned to normal. What I DID conclude, however, was that the butcher MIGHT have been cheating on his taxes to some extent as his Benford results were not 100%: so the IR might have been right to pursue him. Had they done their job properly I would not have got involved. I imagine the butcher got a shock and sorted himself out.
The point of this story is really that I read in today’s FT that they are naming and shaming tax avoiders and evaders on the IR web site but guess who’s getting it in the neck? Starbucks? No! A high profile comedian? No A Russian oligarch? No! They are targeting tiny SMEs, probably mSMEs.
Yes, these people deserve to be punished if they are doing wrong but landing a load of tiddlers in a large fine mesh net is hardly the same as landing a dozen Marlin using strength, stealth and intelligence is it? I say this because if they have caught these SMEs in the same way that they caught the butcher of Liverpool then watch out for the potential backlash and we hear more and more stories of IR incompetence and bullying.
Duncan Williamson